FAQS
WEDDING DJ FAQs
Choosing your vendors can feel like a daunting task and you may have many questions. To help you get started, we have included some of the questions brides and grooms ask us most frequently. This list is not intended to be exhaustive, so, if you have questions that aren’t answered here, please don’t hesitate to ask
WILL I GET TO SIT DOWN WITH OUR DJ BEFORE MY WEDDING?
Your DJ will contact you to set up a pre-planning meeting and final meeting. These meetings can take place either at our office or over the phone. We feel that both of these meetings are important in the personalization of your wedding. The meetings will give you the opportunity to get to know your DJ and for your DJ to get to know you, as well.
CAN WE COME WATCH OUR DJ AT A WEDDING?
All of the weddings we work are personal affairs. Out of respect for our clients, we do not allow clients to come watch us DJ. It should also be noted that no two weddings are the same. The preferences of the bride and groom may be completely different from your preferences.
HOW DO WE PAY FOR OUR EVENT?
A non-refundable retainer of 50% is required to hold your wedding date and is due two weeks after we send out your contract. The balance due is required two weeks prior to your wedding date. Acceptable methods of payment include: personal checks, cash, and all major credit cards.
IS THE RETAINER REFUNDABLE?
Retainers cannot be refunded, as they are used to hold your wedding date and ensure that your DJ will be available.
DO YOU CHARGE FOR AN ADDITIONAL SOUND SYSTEM FOR MY CEREMONY?
We do not charge to bring an additional sound system for your ceremony; one is automatically provided with your package.
HOW WILL THE DJ SELECT MUSIC FOR OUR WEDDING?
Music selection is a collaborative task between you and your DJ. Throughout your meetings with your DJ, they will work with you to determine your musical tastes; which styles/artists you enjoy and which you consider “Do Not Play List” candidates. This will ensure that the music that is played at your wedding is tailored to your personal preferences.
DO YOU OFFER EVENT LIGHTING AND DECOR?
We offer a wide variety of Event Lighting and Decor options. We can help you add ambiance and set the mood for your wedding through the use of Decorative Uplights, Dance Lighting, Bistro String Lighting, Custom Gobos, luxurious Drapery and custom Chandeliers.
WILL THE DJ TAKE REQUEST?
Your DJ will be happy to take requests from your guests during your wedding. If a particular artist or song is on your Do Not Play List, your DJ will honor your preference and will ask for an alternative request.
SHOULD WE TIP OUR DJ?
Gratuities are not required but are greatly appreciated. Your DJ will be working hard to ensure that your wedding is a success. If you feel your DJ gave you great service, then a tip would be appropriate.
EVENT LIGHTING FAQs
WHAT IS THE DIFFERENCE BETWEEN GOBO, UPLIGHTING, AND PIN-SPOTTING??
Uplights are the foundation of any Event Lighting design. They are placed on the floor of your venue, and are used to create a color wash on the walls or drapery. Gel overlays, which come in a wide variety of colors, can be used to customize the wash to complement your wedding’s color scheme. GOBOs are metal or glass discs with cutout patterns, names, or initials. They are placed over the lens of the light. Their image can be projected onto walls or floors in a wide variety of colors. Pinspots can be used to highlight the bride and groom, musicians, cake, candy bar, centerpieces, tables, or other key focal points.
HOW FAR IN ADVANCE DO I NEED TO ORDER MY GOBO?
In order to avoid a rush fee from our supplier, we need your artwork 30 days before your wedding/event.
DO YOU HAVE A MINIMUM ORDER FOR LIGHTING?
For Event Lighting and Décor orders in the Sacramento, Lodi, Stockton, & Modesto we have a $1,000.00 minimum. For all Event Lighting and Décor orders in the Napa Valley, Monterey, or Tahoe areas, there is a $2,500.00 minimum.
HOW DO WE PAY FOR OUR EVENT?
Acceptable methods of payment include: personal checks, cash, and all major credit cards. You can also pay for your event online with Pay Pal, through our Client login.
IS THE RETAINER REFUNDABLE?
Retainers cannot be refunded, as they are used to hold your wedding date and ensure that your DJ will be available.
EQUIPMENT RENTAL FAQs
DO YOU HAVE DIFFERENT RATES FOR WEEKDAYS AND WEEKENDS?
Equipment Rentals are the same price whether you rent on a weekday or a weekend. We do have a minimum order requirement for delivery of $250.00 for weekday rentals and $500.00 for weekend and evening rentals.
CAN I HIRE A TECHNICIAN TO ENSURE MY EVENT RUNS SMOOTHLY?
We will gladly provide a technician that will run the equipment at your event. Technicians are available at an hourly rate, with a four-hour minimum
IF I CHOOSE NOT TO HIRE A TECHNICIAN, HOW WILL I KNOW HOW TO RUN THE EQUIPMENT?
After the technician sets up the equipment you have rented, he/she will give you a tutorial on how to properly use the equipment before leaving the event site. As previously noted, you can also hire a technician to run the equipment for your event, with a four-hour minimum. If you decide not to opt for a technician to run the equipment during your event, we cannot be responsible for user error once we leave the event site.
DO YOU RENT LAPTOPS?
Unfortunately at this time we do not offer this service.
CAN I GET A REFUND ON EQUIPMENT I DO NOT USE?
Unfortunately, we cannot provide a refund for equipment that was ordered and delivered but not used.
WHEN DO I PAY FOR MY RENTALS?
A non-refundable 50% retainer fee is required to reserve any equipment or event dates. The balance due is paid upon delivery of the equipment. Acceptable methods of payment include: personal checks, cash, and all major credit cards
CAN I SET UP A BILLING ACCOUNT?
Yes. Billing accounts must be set up at least 14 days in advance of your delivery date; additionally, accounts are subject to approval
